Quality Policy

A quality policy to satisfy our partners
Iris Events is committed to offering superior quality services to its customers, partners and employees. The quality of our services is at the heart of our approach, guided by the rigorous implementation of ISO 9001:2015 standards, reinforced by the best practices of ISO 20121.
To achieve our objectives, we integrate the company's quality management system into all our commercial approaches, thus ensuring a perfect fit with our values. We support our quality commitment by implementing hierarchical mechanisms, continuously improving our management system, and defining measurable objectives through precise performance indicators.
Compliance with standards, as well as your expectations, is our priority. We strive every day to offer personalized responses, rapid processing of your requests while respecting budgetary constraints, and the application of effective corrective actions to respond to complaints.
Iris Events also invests in the sustainable development of its resources by focusing on human skills and the loyalty of its teams and customers. To this end, we carry out regular assessments of quality, added value, and compliance within our agency, conducted by experts.
Iris Events is ISO 9001 certified, ensuring rigorous compliance with international quality and management standards, reinforcing our commitment to providing excellent MICE services.
